This article deals with the question of how to fix device not being compatible Snapchat problem. Snapchat is one of the famous social media apps in the present era. As more and more people are joining the platform the journey is not smooth for all. Even some people get stuck at the start as they are welcomed by the ‘your device is not compatible with this version’ message.
If you have faced this issue when trying to install the latest version or update your Snapchat app, you are not alone. This issue arises as the new update demands more and has some extra requirements from your mobile phone device.
How to Fix Device Not Being Compatible Snapchat
When facing the issue of compatibility of a mobile phone using the Snapchat app, giving up could mean potentially losing a privacy-centric social media app. But there are a number of actions that could be carried out to fix the issue. Let’s talk about them in detail in the paragraphs below.
What devices are compatible with Snapchat?
The current official version from the developers for Android devices on the Play Store is 12.30.0.27 which can only run-on smartphones and tablets that are running on Android Lollipop or Android 5.0 Operating System version.
Similarly, for iPhones, the working version currently available is version 12.30.0.42 and is compatible with Apple devices having iOS 12.0 or above. If your device’s OS version is older than required, compatibility issue is inevitable. This could be the reason for the error, but not the only reason.
Now check the device support compatibility for the application. There is always a support article to see if your device is eligible. This will clear the misconceptions.
How to Fix the Compatibility Issue?
There are a number of ways to do that. First, make sure you are connected to an active internet connection be it a data package or a Wi-Fi connection. Try various connections to make sure your IP is not blocked and causing the problem.
Clear Play Store Cache
The next step if the issue persists is clearing the Play Store data and cache. This will remove all the previous interactions that the official store had with your device and establish a fresh connection.
For this go through the following steps:
- Go to the Setting app on your mobile phone screen
- Find apps and notifications and open up all apps
- Head to Google Play Store in the list
- Now go to settings and find ‘Storage Clear Cache’
- Tap clear data
- Re-open the Play Store and now go to downloading again.
- Search ‘Snapchat’ and the latest version will be displayed on the screen.
- Tap open it and press the install button.
Try Older Versions
This is the best option for people who can clearly see that the current version available on Google Play Store is not compatible with the OS on their device. For Android devices, there are many websites that provide older versions of various apps in APK format.
Just go to such a website and look up for the previous version. There you can see the required Android operating system. Compare it with that on your device from the ‘About’ section in the ‘Settings app.’
Root Your Device
Now this is the last resort for you if you are desperate about getting Snapchat to work on your older Android mobile phone or tablet. The rooting of the device breaks the restrictions set in the Operating System.
This way you can overcome these issues and install all kinds of apps. But for this, you need to be an expert. If you are not sure about your abilities, it is better to consult an expert in the domain.
Final Words
Here I discussed how to fix device not being compatible Snapchat. If you are facing this issue all of a sudden or after installing the latest version, this is the way to go. Hopefully, these tricks and tips shared here will help you fix the problem.